Once your order has been collected, you will receive confirmation of your order status.
To clarify any questions regarding your order, you can contact us:
+7 985 640 01 00

E-mail: desaision.info@gmail.com
Working hours: Monday to Friday from 12.00 to 20.00
Address for pickup: Moscow, Granatny lane 11с3, apartment 26

Delivery cost in Moscow is 550 rubles.
Delivery time in Moscow: from 1 working day from receipt of payment. After your order has been collected, our manager will contact you to clarify a convenient delivery time.

The cost of delivery within Russia is calculated individually based on the order parameters and your city.

Delivery times in Russia - placing an order from 1 to 3 working days from receipt of payment. The approximate delivery time can be found on the SDEK website.

Delivery is carried out through the SDEK courier service. The shipment will be assigned a tracking number, which will be sent to the email address you provided. You can track your order on the website: https://cdek.ru/tracking

Delivery costs are calculated individually based on the order parameters and your country of location.

Additional information: Shipping costs do not include customs duties. Upon receipt of the package, you may be required to pay tax and/or duty if the value of the shipment is above the legal limit. Please check with your country's customs department for details.

You can return or exchange unsuitable goods of good quality within 14 calendar days after receiving the order. The product must be sent in its original packaging, with all tags, seals and labels, provided that its presentation and consumer properties are preserved, in the absence of any traces of use and wear.

To return an order paid on our website, please contact:

+7 (985) 640-01-00

In the letter, please indicate your order number and the reason why you would like to return or exchange the purchased product.

The refund will be made to the same card that was used to make the payment within up to 3 business days (then the refund period will depend on your bank), after receiving and verifying the return.


Send the parcel: goods and a package of documents to the address:
Moscow, Granatny Lane 11с3
apartment 26

Additional information: If a product is returned of proper quality, the cost of return shipping will not be reimbursed.

You can return or exchange unsuitable goods of good quality within 14 calendar days after receiving the order. The product must be sent in its original packaging, with all tags, seals and labels, provided that its presentation and consumer properties are preserved, in the absence of any traces of use and wear.

Address: Moscow, Granatny lane 11с3
apartment 26

Operating mode:
Monday to Sunday
From 12.00 to 20.00

+7 915 016 94 40